Caring for the Divvy community

The health and safety of the Divvy community is our top priority. With recent news around coronavirus (COVID-19), we know you may have questions about how we can all do our part to keep the community healthy. We want to share the actions we’re taking to help protect you — and what you can do to help.

In partnership with CDOT, Divvy has also launched a 30-day program to give critical healthcare workers free bikeshare memberships. Through June 30th, eligible healthcare workers can sign up through their employer to access unlimited 45-minute trips on classic bikes for 30 days. Reach out to herobikes@Lyft.com if you are an essential healthcare organization and want to participate in the program.

What Divvy is doing

  • Closely monitoring the situation and taking action. We're following updates on COVID-19, including guidance from the Centers for Disease Control and Prevention (CDC) and the Chicago Department of Public Health. We'll continue to take actions necessary to help protect the community.

  • Helping with prevention. High contact surfaces on bikes will be disinfected each time they arrive in our depot. High contact surfaces on vans used to transport vehicles will also be disinfected at the start of each shift. In addition, our associates are wearing gloves when handling bikes, and we are recommending that they follow CDC guidance to wear a cloth face covering. We're helping procure face coverings for associates where we can.

Tips from the CDC to help keep yourself healthy

  • The CDC recommends wearing a cloth face covering in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies).

  • Avoid close contact with others who are sick.

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, touched public surfaces, or after blowing your nose, coughing, or sneezing.

  • If you can’t wash your hands with soap and water, use an alcohol-based hand sanitizer with at least 60% alcohol content.

  • Avoid touching your eyes, nose, and mouth with unwashed hands.

  • Cover your nose and mouth if you have to cough or sneeze, and wash or sanitize your hands as soon as you can.

Stay informed

The CDC, the World Health Organization (WHO), and the Chicago Department of Public Health are updating their sites with the latest information.

For the additional Divvy updates, please check out our twitter feed.

Thank you for being a part of the Divvy community.