We at Motivate International Inc., along with our subsidiaries and affiliates (“Motivate”), respect your concerns about privacy. Motivate operates the Divvy bicycle sharing system for the City of Chicago. This Privacy Notice applies to (i) the Divvy website, available at www.divvybikes.com (the “Site”), (ii) the on-street kiosks associated with the Divvy bicycle sharing program, (iii) our customer call center and (iv) your use of or other interaction with our bicycle sharing programs (the “Service”).
This Privacy Notice describes the types of personal information we collect about consumers, how we use the information, with whom we share it and the choices available to you regarding our use of the information. We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices.
The types of personal information we may collect include:
We may use the information described above to:
In addition, we use information collected through cookies, web beacons, pixels, web server logs and other automated means for purposes such as (i) customizing our users’ visits to our Site, (ii) delivering content tailored to our users’ interests and the manner in which our users browse our Site, and (iii) managing our Site and other aspects of our business.
We also may use the information in other ways for which we provide specific notice at the time of collection.
We do not disclose personal information we collect about you, except as described in this Privacy Notice. We may share your personal information with service providers who perform services on our behalf. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. If you enroll using a corporate membership, we may share your first and last name with the company to which the code was issued for the purposes of verifying that you are an associate of that company. In addition, we may share your information with (i) our subsidiaries and affiliates, (ii) joint marketing partners or other co-branded third parties, (iii) municipalities and other relevant government agencies associated with the Service, and (iv) sponsors (such as employers that provide discounted rates for employees).
We also may share information with other public and private organizations for statistical and research purposes. We reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation).
In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, (iii) to enforce or exercise our rights under our agreements with users or to investigate or defend against any action or allegation against us, or (iv) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.
We offer you certain choices in connection with the personal information we collect about you, such as how we communicate with you. To ask us to remove your information from our mailing lists or submit a request, please contact us as indicated in the “How to Contact Us” section of this Privacy Notice. You can also unsubscribe from our mailing lists by following the “Unsubscribe” link in our emails.
We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
For your convenience and information, our Site may provide links to third-party websites, apps and services that may be operated by companies not affiliated with Motivate. These companies may have their own privacy notices or policies, which we strongly suggest you review. We are not responsible for the privacy practices of any non-Motivate websites, apps or services.
This Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our personal information practices. For significant changes, we will notify you by posting a prominent notice on the Site indicating at the top of the Notice when it was most recently updated.
If you would like us to update information we have about you or if you have any questions or comments about this Privacy Notice, please contact us by email at customerservice@divvybikes.com subject line Privacy Policy. You also may write to:
Motivate International Inc.
Attention: Legal Department
5202 Third Avenue
Brooklyn, NY 11220